Behavioral Operations 行为运营
Disaster Management 灾难管理
E-business and Operations 电商运营 ...
Xuanming Su
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Associate Professor, The Wharton School University of Pennsylvania
Institutes :University of Pennsylvania
The course helps students identify information-bearing events, assess and improve process efficiency, learn to model and analyze business processes, and understand the interactions between human behavior and process design. Hands-on, case-based assignments allow students to practice some of the principles addressed.
This course is based on the actual development needs, combined with modern management ideas, information technology and other related to the advanced theory and method, comprehensively and systematically introduced the concept of modern logistics system planning, strategic role and the influence to the enterprise, description of the modern logistics system planning and design process of new ideas, new technology in which the effect of role, is a comprehensive interdisciplinary theory and thought of the emerging discipline.
This course provides students with an in-depth knowledge of the techniques of computer simulation in general industrial and logistics systems. On completion, students will be capable of
1.understanding the role of simulation in design, planning, and control of industrial and logistics systems;
2.identifying how discrete event simulation can be used to model and analyze the performance of industrial and logistics systems;
3.assessing available simulation packages in the market in relation to particular requirements for the analysis of industrial and logistics systems;
4.planning and managing the design and development of industrial and logistics systems using relevant simulation software.
The main contents contain 3 parts: the transportation theory, transportation system and transportation operation.
Students learn to analytically solve problems and make decision considering forecasting, inventory planning and service levels, profitability, product range, supply chain dynamics, facility location, distribution, and routing.
Project management is a course including concenpt, tool and method about executing the project efficiently. This course expounds the concepts and assessment methods of the project management from strategy level; introduce project scope, network scheduling, resource schedules and risk management etc from the scientific level of project management; and explain how to become a good project manager and how to construct an efficient team from artistic level of project management.
Under the perspective of meeting the needs of enterprise and supplying chain logistics services better, the course introduce some important aspects and functions of the management rules and methods, the basic theory and method of the management of supply chain, which provide by third - party logistics service. The contents include logistics networks design, transportation management, inventory control and coordination and integration of supply chain.
This course is an introduction to the concepts, principles, problems, and practices of successful service operations management. Emphasis is focused on preparing students to identify and apply appropriate management processes to ensure efficient, effective, and quality oriented service operations, while achieving operational excellence. Topics covered include: the role of services in the economy, strategic positioning and internet strategies, environmental strategies, new service development process, managing service expectations, front-office back-office interface, service quality, yield management, waiting time management, and site selection.
软件和编程
Statistical Analysis Software (SAS, R, SPSS), Ciplex
